Western Union Money Transfers Complaint

Domestic (US) money transfer Fraud or scam

Western Union Money transfers department,

Domestic (US) money transfer Fraud or scam California

I found a - Bulldog for sale on - after finding thepuppy I thought was right for me I contacted the individual whichwas through his email listed on his -. After initial email at ( -PDT ) on - - the individual responded back with a lengthy emailat ( - PDT ) with pictures of puppies for sale. He inquired aboutwhat type of living conditions would the puppy be in have we everowned a puppy of this breed, etc. After - emails on the -/-/-I sent an initial $300.00 via Western Union tracking number at ( - PDT ) to - - at - - - - the - Bulldog was said to be dropped off and ready for shipping. Later at ( - GMT ) I recieved an email from - - stating I needed to provide a temperature controlledcrate for the bulldog that the crate provided could not be used fortravel. At - PDT I sent via Western Union $900.00 to - - - - -. I then received and email with shippingdetails and arrival times of the - Bulldog. On - - Ireceived an email at ( - PDT ) stating I needed to send $2500.00 splitup into two payments. One payment of $1500.00 to be sent to - then a following payment of $1000.00 to be sent to - -. After receiving this email my wife and I called and said we will notsend this amount and we want a full refund of all money sent and wegot hung up on.

Western Union customer in California
Jul 07, 2015

* Source: CFPB Complaint Database

Western Union response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Western UnionComplaint HistoryComplaints4/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20150510152025Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Western UnionFraud or scam97.6%1.8%0.6%Closed with explanationClosed with monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageFraud or scam1.1%84.7%9.4%2.2%2.2%0.4%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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