Ditech Financial LLC Debt Collection Complaint

Ditech Financial LLC Debt collection department,

Mortgage Cont'd attempts collect debt not owed Debt was paid Ohio

I was told that the mortgage was paid in full and Green Tree Servicing cancelled my homeowner 's policy and sent me a letter indicating that the insurance was cancelled because the loan was paid in full. Subsequently, they have called me constantly, from morning until night demanding more money. I sent them an additional - last month and I am still receiving threatening letters insisting that I still owe more money. I requested a payoff and the payoff says that I owe - even though the statements I have received say that I owe - in principal and - in escrow. Every time they call here, I have requested an explanation for this discrepancy and in addition I have called countless times to try to get a straight answer but they never provide -. Someone will research it and get back to me, '' or they 're looking into it and will call me back, '' but they never do. Still, the collection calls and letters keep coming. This is so stressful that I feel sick.