RBS Citizens Bank Account Or Service Complaint

RBS Citizens Bank account or service department,

Checking account Account opening, closing, or management New Hampshire

In -/-/-, I mortgaged a building loan through - - and paid off Citizens Bank in full. In -/-/- I canceled any and all accounts with Citizens Bank. In - I began receiving bills for fee 's from Citizens. I return their letters stating that I did not have any accounts with their bank. in -/-/-, the reason for the statements was clarified with - Bank. They had used a very old payment option and citizens was the bank that was listed. All settled immediately with - and I phoned Citizens asking them why there were charges when there was no account. in -/-/-, I asked - to help me deal with Citizens who were beyond awful into abuse, harassment and simply impossible to deal with. - did and the issue was resolved with letter supposedly stating so. A few weeks ago, new charges and new people and the issue was not resolved apparently ; although no one can tell me what who or why. I faxed faxed the letter to the Office of the Chairman and then received another letter stating that the fax did n't arrive in a timely manner ( I did explain that I was - miles from a fax machine and was on way to - New Hampshire for meetings and was now late having taken the call from the bank. The - of this is horrible enough to loosesleep and make me stomach sick. the time and energy has been enormous. I truly want to file a complaint and if possible press charges for abuse and harassment.