BankUnited Bank Account Or Service Complaint

BankUnited Bank account or service department,

Other bank product/service Making/receiving payments, sending money Florida

I received a letter from - -, - - -, - - - -, - FL -, Tel : - informing that effective -/-/2015 our HOApayments will be sent to Bank United and asking to discard the old coupons withthe information for -. When I visited - website toschedule my payments online, I found a convenience fee as follow : standardprocessing new bank account $3.00, credit card $9.00 ; express pay new bankaccount $9.00, new credit card $9.00. Please note that with - wedid not have any fee when paying online. This is a rip off, please stop them. For security reasons this is an anonymous report. Thank you.