BankUnited Bank Account Or Service Complaint

Other bank product/service Making/receiving payments, sending money

BankUnited Bank account or service department,

Other bank product/service Making/receiving payments, sending money Florida

I received a letter from - -, - - -, - - - -, - FL -, Tel : - informing that effective -/-/2015 our HOApayments will be sent to Bank United and asking to discard the old coupons withthe information for -. When I visited - website toschedule my payments online, I found a convenience fee as follow : standardprocessing new bank account $3.00, credit card $9.00 ; express pay new bankaccount $9.00, new credit card $9.00. Please note that with - wedid not have any fee when paying online. This is a rip off, please stop them. For security reasons this is an anonymous report. Thank you.

BankUnited customer in Florida
Jun 29, 2015

* Source: CFPB Complaint Database

BankUnited response to complaint:
Closed with explanation

Consumer disputes how BankUnited handled their complaint

Created with Highcharts 4.2.3BankUnitedComplaint HistoryComplaints10/20125/20146/201500.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3BankUnitedMaking/receiving payments, sending money100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageMaking/receiving payments, sending money2.6%67.1%18.3%5.3%1.9%3.8%1.0%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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