Quicken Loans Mortgage Complaint

Quicken Loans Mortgage department,

Conventional fixed mortgage Settlement process and costs Connecticut

I refinanced my mortgage with Quicken Loans, and the loan closed on - -, 2015. On - -, 2015, funds were disbursed and my previous loan was paid off, and I was supposed to receive a disbursement check of $950.00. The check was supposed to be sent by overnight mail and I was supposed to receive the check on - -. As of today I have not received the check, and after several phone calls to -, without receiving a return call until yesterday, I was finally told that it was the title company that supposedly mailed the check by mail instead of by express overnight service. The title company has no tracking number for the mailing and can not provide a location of it or a delivery date. As such, it remains unclear when I will receive these funds, that are obviously due to me per contract.