Discover Mortgage Complaint

Discover Mortgage department,

Other mortgage Application, originator, mortgage broker Colorado

I applied to refinance my home with Discover Home Loans on or about - -, 2015. Over the space of approximately one week I submitted electronically all requested documents to Discover as part of this application process. On - - I was notified that the loan was conditionally approved ''. Upon returning from vacation on - -, 2015, I submitted additional requested documentation. On - -, I was notified that they were 'working on a couple more things '' before final loan approval. On - -, I received another email with the same remark. On - -, I requested and update on the status. On - - I was notified that I needed to submit a new disclosure document. I noticed that this document resulted in a significant increase in my closing costs and contacted via email Discover loans regarding this matter on - -. At this point I lost total confidence in Discover Loans and requested a refund on my home appraisal. Discover Loans has not complied with my request.