Encore Capital Group Debt Collection Complaint

Credit card False statements or representation attempted to collect wrong amount

Encore Capital Group Debt collection department,

Credit card False statements or representation Attempted to collect wrong amount Florida

Asset Acceptance is reporting the incorrect Date of First Delinquency for - accounts on my credit reports. They are reporting the dates of first delinquency as -/-/-. I have contacted the original creditor - - and have both verbally verified and now have physical proof that the date of first delinquency is -/-/-. I have contacted Asset Acceptance Corp. on numerous occasions and given them a chance to rectify this. I have contacted them personally and I have contacted them through and with customer service representatives from -, - and -. When I provided the proof to the representatives from the credit bureaus, they even agreed with me that Asset was reporting incorrect information. I am tired of going around in circles with them regarding this. It seems as this should have been corrected a long time ago. As a - veteran I do not need the additional stress that this has brought upon me! It has become obvious to me that Asset Acceptance operates under there own set of rules and does not care if they violate the FCRA.

Encore Capital Group customer in Florida
Jun 13, 2015

* Source: CFPB Complaint Database

Encore Capital Group response to complaint:
Closed with explanation

Consumer disputes how Encore Capital Group handled their complaint

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Contact Encore Capital Group

https://www.encorecapital.com/
(877) 445-4581
[email protected]
P.O. Box 939069
San Diego CA 92193
Encore Capital Group
Encore Capital Group

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