Capital One Debt Collection Complaint

Credit card False statements or representation attempted to collect wrong amount

Capital One Debt collection department,

Credit card False statements or representation Attempted to collect wrong amount Connecticut

Capital One refuse to validate. I do n't remember paying anyone credit company since -/-/-. They said its -/-/-, I know its not correct. - I sent a letter to validate

Capital One customer in Connecticut
Jun 10, 2015

* Source: CFPB Complaint Database

Capital One response to complaint:
Closed with explanation

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How Capital One handles False statements or representation complaints

Created with Highcharts 4.2.3Capital OneComplaint HistoryComplaints7/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/201502468Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Capital OneFalse statements or representation1.0%84.8%5.1%6.1%3.0%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageFalse statements or representation3.9%77.5%2.6%13.4%0.6%2.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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http://www.capitalone.com/
(703) 720-1000
richard.fairbank@capitalone.com
1680 Capital One Dr
McLean VA 22102
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