TD Bank Credit Card Complaint

Late fee

TD Bank Credit card department,

Late fee Ohio

I had a due date of -/-/-, min payment -. I set up weekly payments of -, which were applied -/-/- -/-/-/-/- -/-/-, and -/-/-. Since the -/-/- payment was received & posted after the due date, i believe it should be applied to the -/-/- payment. It was NOT. They said because it was after the due date but before the statement closing date, it could not go towards the following months minimum. the next due date was -/-/-. Payments were applied -/-/-, -/-/-, -, & -/-/-. I was accessed a late fee because they say only - payments were received before the due date...even though they had - payments before the statement closing date. If it cannot be applied because of statement closing date then due date & clising date need to be the same.

TD Bank customer in Ohio
Jun 10, 2015

* Source: CFPB Complaint Database

TD Bank response to complaint:
Closed with monetary relief

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Contact TD Bank

https://www.tdbank.com/
(856) 751-2739
1701 Marlton Pike E
Cherry Hill NJ
TD Bank
TD Bank

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