Avid Acceptance, LLC Consumer Loan Complaint

Vehicle loan Problems when you are unable to pay

Avid Acceptance, LLC Consumer loan department,

Vehicle loan Problems when you are unable to pay Arizona

I was advised by - employees ( - males ) that I would havea due date change after making my payments, which did not workwith my pay cycles. I made the payments and when I inquiredabout the due date change there was a delay in their response tome so it caused me to be late again. When I asked about whatwas promised and said to me on the phone they had nodocumentation and calls are not recorded. I feel like I had beendiscriminated against, being a single woman. In 2012 I was eventold that I should have planned better when I went out on -. When I called to make arrangments after being in thehospital I spoke with -. I said I refuse to speak to anothermale at this company I felt discriminated against and wanted afemale. He said I had to deal with him, I requested a femalemanager or female account rep. He replied there are no femalemanagers and that he is now reviewing my account. I explainedthat I am going to report this to because that is hard to believe. He asked what - issues I was having and I again explainedI refuse to speak to him and wanted a female. They requesteddocuments of my - issues or something showing that I wasin the hospital. I thought this was only required when you are filingfor - insurance to make your payments. I will supply copiesof - bills, but feel like it release my - information whichthey do not need.

Avid Acceptance, LLC customer in Arizona
Jun 09, 2015

* Source: CFPB Complaint Database

Avid Acceptance, LLC response to complaint:
Closed with explanation

Consumer disputes how Avid Acceptance, LLC handled their complaint

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