Avid Acceptance, LLC Consumer loan department,
Vehicle loan Problems when you are unable to pay Arizona
I was advised by - employees ( - males ) that I would havea due date change after making my payments, which did not workwith my pay cycles. I made the payments and when I inquiredabout the due date change there was a delay in their response tome so it caused me to be late again. When I asked about whatwas promised and said to me on the phone they had nodocumentation and calls are not recorded. I feel like I had beendiscriminated against, being a single woman. In 2012 I was eventold that I should have planned better when I went out on -. When I called to make arrangments after being in thehospital I spoke with -. I said I refuse to speak to anothermale at this company I felt discriminated against and wanted afemale. He said I had to deal with him, I requested a femalemanager or female account rep. He replied there are no femalemanagers and that he is now reviewing my account. I explainedthat I am going to report this to because that is hard to believe. He asked what - issues I was having and I again explainedI refuse to speak to him and wanted a female. They requesteddocuments of my - issues or something showing that I wasin the hospital. I thought this was only required when you are filingfor - insurance to make your payments. I will supply copiesof - bills, but feel like it release my - information whichthey do not need.
Avid Acceptance, LLC customer in Arizona
Jun 09, 2015
* Source: CFPB Complaint Database
Avid Acceptance, LLC response to complaint:
Closed with explanation
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