Ditech Financial LLC Mortgage Complaint

Ditech Financial LLC Mortgage department,

Conventional adjustable mortgage (ARM) Settlement process and costs Colorado

Green Tree Mortgage Servicing company shorted what was due back to me when I refinanced my mortgage. I wrote the company on - -, 2015 requesting a complete accounting of why they feel that what was paid to me was correct. As part of the requested documentation was a complete history of my escrow account as they are claiming that two full months of MIP were owed to them when a statement received from them showed that the - MIP payment was taken out of my escrow account with my - - payment. The payoff was received by Green Tree via wire transfer on - -, 2015. At most, Green Tree is owed 1 month of MIP and they have withheld two full months of MIP from what was due back to me. In their response, they did not provide the requested documentation nor did they fully account for the monies they withheld from my escrow and prepaid interest refund.