Credit Acceptance Corporation Debt Collection Complaint

Auto Cont'd attempts collect debt not owed debt is not mine

Credit Acceptance Corporation Debt collection department,

Cont'd attempts collect debt not owed Debt is not mine Ohio

I purchased a vehicle through - dealership. The sale price was $5600.00. I had $3000.00 to put down on it but was told by the dealer to put $2500.00 for better chances of getting approved. The dealer then told me my credit was frozen and asked for verification of my SS #. I provided the proper documentation. They then told me that they could only get my financed at a 22 % interest rate. I thought that was because I had filed bankruptcy. I went to sign the papers, they had the wrong SS #. They then said they would fix it. After 3 hours, they said they fixed it and told me sign here, sign here, and rushed me out the door. When it came time to make my first payment I discovered they were still using the wrong ss # and added my down payment into my balance. I contacted the bank and they informed me that they still did not have the right SS # and that the reason why my interest rate was 22 % was because they take bad credit and since my credit was frozen '' they approved me. The dealer never submitted the correct info. I then had to submit documentation to the bank. I am currently taking civil action against them. Then I received a letter from the dealer stating my balance is $2600.00 and wanted me to trade my vehicle in. Then I checked - and noticed that the bank charged my account off at a balance of $4600.00. Sale price was - - $2500.00 down payment, but I owe $4600.00? This is hurting my credit tremendously! Please help me!

Credit Acceptance Corporation customer in Ohio
Jun 05, 2015

* Source: CFPB Complaint Database

Credit Acceptance Corporation response to complaint:
Closed with explanation

Consumer disputes how Credit Acceptance Corporation handled their complaint

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