Bank of Hawaii Bank Account Or Service Complaint

Other bank product/service Making/receiving payments, sending money

Bank of Hawaii Bank account or service department,

Other bank product/service Making/receiving payments, sending money Hawaii

- complaintI wrote a check for $1900.00 and change in the number amount and then spelled out a different amount only - - on the line. They didnt pay the check person or didnt let me know they cancelled it until the tax office sent me a letter that added a few - more because of late fees that i thought was done months ago. Thanks to them i need to pay - plus extra in late fee. - complaintI call to get help if they can get a - time security code taken off my account because it is not a - time thing its every time i get on line to check my account. Ask to get help and the lady wants a federal tax number for what its a security - time thing '' but happens EVERY TIME I LOG ON. I did n't ask for a password or user id i have all that but I want to say Bank of Hawaii I will never do buisness with or would n't recommend it unless you enjoy useless type of customer service. The person i signed my buisness account with changed banks and i am in the process of moving to its just a warning for the rest who want service and help look elsewhere its guarentee better.

Bank of Hawaii customer in Hawaii
Jun 02, 2015

* Source: CFPB Complaint Database

Bank of Hawaii response to complaint:
Closed with explanation

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