Stop Bank of Hawaii Phone Harassment

Resources for resolving common issues with Bank of Hawaii products and services

You can reduce the number of unwanted calls from Bank of Hawaii you get by signing up for the National Do Not Call Registry. It's free. Visit http://donotcall.gov to register your number.

How do I register?

Add your phone number for free by visiting http://donotcall.gov, or calling 1-888-382-1222 from the phone you want to register (TTY: 1-866-290-4236)

If you register online, you will receive a confirmation email from http://donotcall.gov. You must click on the link in the email within 72 hours to complete your registration.

How long does it take?

Your phone number should show up on the Registry the next day. Most sales calls will stop once your number has been on the Registry for 31 days. You can verify that your number is on the Registry by visiting http://donotcall.gov or calling 1-888-382-1222.

Reporting Illegal Calls

Where can I file a complaint about an illegal sales call or a robocall?

To file a complaint, visit http://donotcall.gov, or call 1-888-382-1222 (TTY: 1-866-290-4236).

Will I hear back from the FTC regarding my complaint?

Due to the volume of complaints, the FTC cannot respond directly to every complaint. The FTC and other law enforcement agencies analyze complaints to spot trends and to identify and take action against the people responsible for these illegal calls.

What's a Robocall?

If you answer the phone and hear a recorded message instead of a live person, it's a robocall. You've probably gotten robocalls about candidates running for office, or charities asking for donations. These robocalls are allowed. But if the recording is a sales message and you haven't given your written permission to get calls from the company on the other end, the call is illegal. In addition to the phone calls being illegal, their pitch most likely is a scam.

What Should You Do If You Get a Robocall?

If you get a robocall:

  • Hang up the phone. Don't press 1 to speak to a live operator and don't press any other number to get your number off the list. If you respond by pressing any number, it will probably just lead to more robocalls.
  • Consider contacting your phone provider and asking them to block the number, and whether they charge for that service. Remember that telemarketers change Caller ID information easily and often, so it might not be worth paying a fee to block a number that will change.
  • Report your experience to the FTC online at or by calling 1-888-382-1222.

New Bank of Hawaii Consumer Complaints


Bank of Hawaii Consumer Loan managing the loan or lease

March 5, 2016 - We would call Bank of - to make payments and they would n't take them out until a week or two after we authorized the payment to be taken out. This resulted in late payments being made. This would happen every month since -/-/-. We paid Bank of - three payments on -/-/- and that has us current until -/-/-. We requested -/-/- to ship the vehicle from - to - under -. They stated that due to the late payments they informed us that we would have to make our payments current after we submitted all the paperwork to ship our - Dodge Journey. After catching up on ...

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Bank of Hawaii Bank account or service making/receiving payments, sending money

June 2, 2015 - - complaintI wrote a check for $1900.00 and change in the number amount and then spelled out a different amount only - - on the line. They didnt pay the check person or didnt let me know they cancelled it until the tax office sent me a letter that added a few - more because of late fees that i thought was done months ago. Thanks to them i need to pay - plus extra in late fee. - complaintI call to get help if they can get a - time security code taken off my account because it is not a - time thing its every time i get on line to check my account. Ask to get help and th...

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