Regions Bank Account Or Service Complaint

Regions Bank account or service department,

Other bank product/service Account opening, closing, or management Tennessee

Regions bank of - Ala allowed


to remove $- from my account via electronic banking. I never opened an online account and to this day i still have no idea how internet banking is done i am a - year old woman with very limited computer skills one day in -/-/- as my son was home from - i asked him what eb stands for in my bank statements he told me that usually stands for electronic banking that was the - time i had ever heard of internet banking .. immediately after that my son drove me to the bank and i signed a document to never allowonline banking again for any of my accounts I signed this on -/-/- somehow my daughter in law who was - aformer employee of regions bank managed to open the internet account once again and also changed all of my statements to paperless billing so that i had no idea that she had siphoned the-- dollars out my account until until -/-/-.i immediately upon findng out that this had been going on filed a complaint against regions bank they admit having the documnet isigned never permitting internet banking and the did indeed refund - dollars of the - but only becuase those charges actually had - name on them becuase she was paying her utilitie bills on her own house with my accounts . - never had permission or any sort of power of attorney to access any of my accounts but regions bank also allowed her to cash in - of my certificate of deposits each for - and she put these into checking which she withdrew either per internet banking or per mobile banking . in any case i did not agree that regions should be satisfied only refundig me - when they allowed a total of - to be taken without my permission thru electronic bankng so i hired a lawyer ...the legal dept is one of the rudest most hateful groups of people i have ever experienced they told me to never call there again or to never send an e mail and that theuy had such a large team of lawyers and financial backing that they could keep the case just in papaerwork longer than i would live ...my lawyer whom i had hired also gave up after almost a year of fighting with them because he said he refused to deal with such evil hateful peol,e . in any case i have never stopped calling and wriitng regions bank demanding my money back ..they even refused to give me the - used to access my accounts recently my son who returned from - to help care for me did indeed convince the regions bank by calling the corporate offices that they must give me the ip adresses which we finally have .. all - of the ip adresses lead back to my daughter in law - her work compuetr - her home computer and - her mobile phone . my son also re instated the claim for reimburstment but today we recieved a phone call from regions bank stating that this time after reviewing my case they refuse reimbursment because there are credit card payments for a credit card in my name .. back in -/-/- and also every time i have called or written regions i also give them the important information about the fact that - also had stolen my - credit card would max it out and pay the monthly charges thru my accounts using internet banking .. - again she used papaerless billing for the - card so i never saw the bills . i signed a document saying no more electronic banking - weeks later egions allowed over - dollars to be taken from me i demand my money be reimbursed