Encore Capital Group Debt Collection Complaint

Credit card Disclosure verification of debt not disclosed as an attempt to collect

Encore Capital Group Debt collection department,

Credit card Disclosure verification of debt Not disclosed as an attempt to collect Ohio

I received call from - to my cell phone at - on - -, 2015. The number is registered to Midland Credit Management. The caller refused to answer my repeated questions of Where are you calling from? '' What company are you with? '' After several refusals, they were going to transfer me. '' I believe this is fraudulent behavior as the FDCPA prevents them from place telephone calls to you without identifying the caller as a bill collector. ''

Encore Capital Group customer in Ohio
May 28, 2015

* Source: CFPB Complaint Database

Encore Capital Group response to complaint:
Closed with non-monetary relief

Created with Highcharts 4.2.3Encore Capital GroupComplaint HistoryComplaints7/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20155/2016020406080Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Encore Capital GroupDisclosure verification of debt76.2%0.4%22.8%0.5%0.2%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDisclosure verification of debt4.9%76.1%1.4%15.4%0.7%1.5%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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Contact Encore Capital Group

https://www.encorecapital.com/
(877) 445-4581
investor.relations@encorecapital.com
P.O. Box 939069
San Diego CA 92193
Encore Capital Group
Encore Capital Group

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