Encore Capital Group Debt Collection Complaint

Credit card Taking/threatening an illegal action threatened to sue on too old debt

Encore Capital Group Debt collection department,

Credit card Taking/threatening an illegal action Threatened to sue on too old debt Florida

First of all, Asset Acceptance , LLC is trying to make me pay an account that I do n't remember. Their collector told me this debt started in -/-/- with another company. This date makes the debt beyond Florida statute and the seven-year credit history. The collector also said her company had this account since -/-/-. From -/-/--/-/-, no one has shown me the contract but this company had time to call my family asking about me after I mail a letter asking them not to call. They also refuse to show me the contract. The collector wants to tell me what on the contract in her words. I want to see it myself because she is the same collector that said she does n't know Florida 's time limit law. These are my disputes.

Encore Capital Group customer in Florida
May 20, 2015

* Source: CFPB Complaint Database

Encore Capital Group response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Encore Capital GroupComplaint HistoryComplaints7/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20155/201605101520Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Encore Capital GroupTaking/threatening an illegal action78.9%21.1%Closed with explanationClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageTaking/threatening an illegal action3.4%9.3%5.7%1.5%79.6%0.5%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact Encore Capital Group

https://www.encorecapital.com/
(877) 445-4581
investor.relations@encorecapital.com
P.O. Box 939069
San Diego CA 92193
Encore Capital Group
Encore Capital Group

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