Ditech Financial LLC Debt Collection Complaint

Other (phone, health club, etc.) Communication tactics used obscene/profane/abusive language

Ditech Financial LLC Debt collection department,

Other (phone, health club, etc.) Communication tactics Used obscene/profane/abusive language Colorado

I had a mobile home in - - and moved west to -. I had - different people lease purchase and each one progressively destroyed the home more and more. I could not continue managing it and could not afford to fix it so I did voluntarily surrender the mobile home back to Green Tree. This was around -/-/2011. After they picked up the trailer a man called me and said I then owed them - dollars and how would I like to pay it. I explained financially there is no way I could pay a lot. I agreed that day to -/month. He told me they would review again in three months. I talked to that same man again three months later. He cautioned me to never miss or be late with a payment and I have not been late or missed since that time. Over the past year Green Tree Collections has become more and more aggressive and I stopped answering their calls. I am called in excess of - times a week often more than - time per day. I live in MT and I am called before - even though I have told them my time


what are your intentions '' I told her I intend to do the same as I have done for four years and continue to make the payment. She told me well that is not an acceptable arrangement. '' I explained they have accepted it for several years now and continue to accept it. She began yelling at me - I hung up and will no longer answer their calls which are frequent and feel like harassment. Additionally I have NEVER received one thing in writing from them - nothing - since the repossession, until I filed a complaint with the credit bureau because Green Tree was not showing up on my credit at all - now it shows as delinquent and in bad standing even though I am paying what I initially agreed to and I will continue to pay what I agreed to.

Ditech Financial LLC customer in Colorado
May 20, 2015

* Source: CFPB Complaint Database

Ditech Financial LLC response to complaint:
Closed with non-monetary relief

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Contact Ditech Financial LLC

https://www.ditech.com/
800-700-9212
https://www.ditech.com/contact-us/home-loan-specia
1100 Virginia Drive Suite 100A
Fort Washington PA 19034
Ditech Financial LLC
Ditech Financial LLC

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more