NELSON AND KENNARD Debt Collection Complaint

Credit card Communication tactics threatened to take legal action

NELSON AND KENNARD Debt collection department,

Credit card Communication tactics Threatened to take legal action Washington

I had been paying on a credit card that I had for my business, although the card is in my personal name. After I closed the business, I came to an agreement with a collection company to continue making payments. I lost my job at the end of -/-/- but continued making small payments to the company. I was making these payments with money from Unemployment Compensation, which I received for 6 months. I was not having success in finding work so decided to go back to school to change careers. I received a notice from the collection agency/attorney that they would be filing a lawsuit if I did n't settle on the account. I contactedthem and spoke to - - ( with whom I had been working for quite a while when I was making payments ). I wanted to come up with some kind of deferment or plan that was workable now that I am no longer working. Because I felt an impending threat, I offered to make a $1000.00 payment after speaking to friends to come up with the money. - - said that they could take the money then and have a monthly amount that would


the suggested payment plan. They took my money, which I presumed was a sign of good faith from me. The only money that I am receiving now is from student loans that I have taken out to go to graduate school. Any money in my bank account has come from these loans. I assume that - - - has since written off the account balance. There have been many collection agencies I have made payments to for this account and it seems that each company has gotten more and more aggressive with their collection tactics. This is n't the only debt that I have remaining from the closure of my business. I have made small payments to various collection companies for several debts. When I was working, I was able to settle on some of them, or pay them off completely. I am now in a situation where I will not be able to earn income until I graduate in - or -/-/-. The program I am enrolled in is very rigorous and does n't allow me time to work. I am - years old so I do n't have the energy that my fellow students have, and it takes all of my time to complete my schoolwork. I feel that this company has been very aggressive with me. I have made payments when I can and they have kept applying pressure. After I received their latest communication ( packed into a very small envelope. I opened it with the expectation that it was finally the contract that I had requested ), I was not able to sleep well for - nights. It has never been my intention to file bankruptcy. I have worked very hard to avoid it but feel that companies like this, and their pressuring tactics, are driving me to this. I feel harassed and taken advantage of.

NELSON AND KENNARD customer in Washington
May 17, 2015

* Source: CFPB Complaint Database

NELSON AND KENNARD response to complaint:
Closed with explanation

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