Bank of America Credit Card Complaint

Payoff process

Bank of America Credit card department,

Payoff process Rhode Island

I have spoken to Bank of American concerning this paid account several times. Last year they told me it would be removed. It is a charge off which is incorrect. I am applying for a mortgage and need it removed. This has been on my credit bureau since 2010? - --

Bank of America customer in Rhode Island
May 15, 2015

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with non-monetary relief

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How Bank of America handles Payoff process complaints

Created with Highcharts 4.2.3Bank of AmericaComplaint HistoryComplaints12/20112/20124/20126/20128/201210/201212/20122/20134/20136/20139/201311/20132/20144/20146/20148/201410/201412/20142/20154/20156/20158/201512/20152/20164/20166/20169/201612/20162/201702468Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Bank of AmericaPayoff process63.8%9.6%12.4%9.0%4.5%0.6%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AveragePayoff process0.7%57.5%23.4%7.5%4.7%5.9%0.3%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau

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https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
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