Trinity Credit Services Other Financial Service Complaint

Credit repair Fraud or scam

Trinity Credit Services Other financial service department,

Credit repair Fraud or scam Texas

I entered into a contract with Trinity Credit Services and was told that I had to pay them $890.00 for their services. I paid them on - ( $300.00 from my visa ), on - ( $200.00 from my visa ), and on - ( $200.00 from my - ). The total restoration fee was $710.00 based on a $170.00 discount granted me if I agreed now. On -, - - pulled my credit report and I discovered no changes were made in terms of deletions of inaccurate information. - - stated that they were still working on the file. I asked her about the investigation on - - - -. I indicated that this company failed to : state the original date of default, the date the debt was transferred from original creditor to - party debt collector, the original balance, the current balance, and surety bond information. I was told by Trinity Credit Service representative ( s ) to forward all correspondences to their office which I did. This included the collection letter from - - - -. Since - - assured me that they were still sending out investigations, I said ok. On - -, I received


deletions to my credit report. - - said well that 's the way it is but you 're done. This confused me so I called - - who also forwarded me the a similar congratulation email. - - said she was still working on my files and to disregard - - - -. I asked - - again as to what they were doing on the - - - - collection case since a review of my file showed - investigations. I told - - that I forwarded a complaint against this company to the Texas Attorney General Office under case # -. When I also mentioned the - - case and the - - auto loan account as being delinquent. - - said that she was still working on my file. On -, I spoke to the receptionist at Trinity Credit Service and requested proof of the correspondents forwarded to the original creditors and collection agencies on my behalf from the owner of the company and all return responses of these creditors and collection agencies. The receptionist said she would pass my message to the owner of the company. I told her to have their staff to continue working on my file since that 's what I paid them to do. It appears that this company has engaged in deception trade practices and has violated the Federal Credit Repair Organizations Act ( 15 U.S.C. 1679 ) by misrepresenting what it could or could not do, by altering the days of cancellation, and by collecting money before all promised services are performed. In terms of deceptive trade practices, this company never contacted any creditors or collection agencies ; therefore, they are unable to provide me with documents send to the collection agency as part of their investigation and the responses of the collection agency and other creditors in verifying the alleged debts.

Trinity Credit Services customer in Texas
May 12, 2015

* Source: CFPB Complaint Database

Trinity Credit Services response to complaint:
Closed with monetary relief

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