FirstMerit Bank Bank Account Or Service Complaint

Checking account Deposits and withdrawals

FirstMerit Bank Bank account or service department,

Checking account Deposits and withdrawals Michigan

On - -, 2015 I visited the drive through at First Merit bank in. -. Michigan. - - - - , Michigan -. I deposited - checks totaling $3500.00. I asked for $200.00 cash back. Please see attachment of deposit slip. I put that the $3500.00 with the $200.00 cash kept that I was making a total deposit of $3200.00. The math is obviously wrong. The deposit was to be $3300.00. There is a $100.00 discrepancy. The math error was my fault. The teller gave me $200.00 in cash and I was given a total deposit of $3200.00. Nothing was said and nothing was corrected on my deposit slip. I counted the $200.00 given in - twenty dollar bills and drove away. I later examined my deposit slip online and noticed the error. I brought it to - 's attention at First Merit bank. She told me that I was given $300.00 in cash that day to correct the error. I was not. I was given $200.00 in cash. I asked her for the bank video and she said that there would be none. She refused to give me my money back. The deposit slip says it all. The math is wrong and there are no corrections on it. I was only given $200.00. I certainly would notice if I was given an extra $100.00. I know $100.00 is not a large sum of money and maybe not worth this hassle but I feel cheated to and lied to. This is not fair. Please examine the handwritten deposit slip. I have front and back from my transaction. It is not corrected but it cleared the system.

FirstMerit Bank customer in Michigan
May 08, 2015

* Source: CFPB Complaint Database

FirstMerit Bank response to complaint:
Closed with explanation

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