New York Community Bank Mortgage Complaint

New York Community Bank Mortgage department,

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account District of Columbia

My wife and I live in a row house in - D.C. We rent out a --floor apartment as a bed-and-breakfast. For the tax year -/-/2015 the District of Columbia government mistakenly assessed our property as being 100 % commercial property. Of course our taxes and consequently our escrow payment ballooned. The D.C. government has since corrected their mistake. The D.C. government has offered to refund the escrow overpayment to our mortgage bank, New York Community Bank ( NYCB ). However, NYCB is insisting that we, the homeowners, personally repay this escrow overpayment.