RBS Citizens Bank Account Or Service Complaint

RBS Citizens Bank account or service department,

Checking account Account opening, closing, or management Massachusetts

I 've used Citizen 's Bank for many years. In - of 2014, they started taking monthly fees across - different accounts. In some cases, there were - fees in each month within - account! I 've called and met with regional branches ( -, -, - - ) and did get ANY explanation as to why these accounts were getting debited. As well, the branch manager that promised to resolve this quit. On the bank statement, there is no explanation as to the nature of these new charges on old accounts.