Citibank Prepaid Card Complaint

General purpose card Managing, opening, or closing account

Citibank Prepaid card department,

General purpose card Managing, opening, or closing account Nebraska

prepaid rebate card expired and Citi refuses to reissue card for the balance of the money on the card.

Citibank customer in Nebraska
Apr 27, 2015

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

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How Citibank handles Managing, opening, or closing account complaints

Created with Highcharts 4.2.3CitibankComplaint HistoryComplaints7/20148/20149/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201512/20151/20162/20165/20166/20167/20169/201610/201611/201612/20161/20172/20170102.557.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3CitibankManaging, opening, or closing account60.9%35.9%3.1%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageManaging, opening, or closing account0.2%8.9%0.6%16.6%53.7%20.0%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
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