Speedy Cash Holdings Consumer Loan Complaint

Installment loan Taking out the loan or lease

Speedy Cash Holdings Consumer loan department,

Installment loan Taking out the loan or lease California

I in good faith, purchased via installment loan an Acer E15 laptop from Speedy Cash ( - - - - - -, - - CA - ) on - -, 2015 @ -. I realized later that day that I 'd be horribly in debt trying to pay for it. I called Speedy cash the following Monday, -/-/2015 and spoke with - and explained everything to her. - misstated she was the manager and that she would call me back. I received no call from - and called Speedy Cash on Friday -/-/2015 and - told me her supervisor needed more information and she 'd call me back. I received no call from - and called her on -/-/2015 and was told she 'd be in the following day. I called -/-/2015 and - advised me she 'd spoken with her Manager ( - ), which was alarming because - had initially told me she was the manager when we first spoke, and had been informed that the laptop could not be returned. I called the district manager, - - ; - and explained my situation. She told me that there 's nothing she can do. I asked for corporate 's number and she replied There 's no way at ANY level that you can resolve this - - -! '' in a very rude and unprofessional manner. I 'm at my wits end. I 'm a - - ( - ) and I 'm permanently - on fixed income. I 'm only asking that Speedy Cash let me return the laptop, so I am not forced into debt. Respectfully, - -

Speedy Cash Holdings customer in California
Apr 27, 2015

* Source: CFPB Complaint Database

Speedy Cash Holdings response to complaint:
Closed with monetary relief

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