RBS Citizens Bank Account Or Service Complaint

Other bank product/service Making/receiving payments, sending money

RBS Citizens Bank account or service department,

Other bank product/service Making/receiving payments, sending money Delaware

In - of -/-/2014 I received an offer from the Citizen 's Bank with which we have a checking account an offer to get $5.00 up to $10.00 for automatic bill payments charged to the bank 's credit card and posted before - -, -/-/2014. I did so and - payments for - and - were posted on -/-/-/-/2014 and -/-/-/2014 respectively. Yet I did not receive the promised $10.00 credit as promised.

RBS Citizens customer in Delaware
Apr 27, 2015

* Source: CFPB Complaint Database

RBS Citizens response to complaint:
Closed with monetary relief

Consumer disputes how RBS Citizens handled their complaint

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