Encore Capital Group Debt Collection Complaint

Credit card Cont'd attempts collect debt not owed debt was paid

Encore Capital Group Debt collection department,

Credit card Cont'd attempts collect debt not owed Debt was paid Texas

- closed their business in -, but I had made attempts paying my payments on time for 15 years on a - limit account. My account was in good standing for 15 years - never late. Between - and -, I was told that my payments were not to be made at store any longer - even when pleading with manager to save on stamps to mail payments. I told them that when making payment to - processing center - my payment was not received and in - told that they received all my payments and that my account was going to be placed as paid in full. At some point in time, Midland Service took over the account and claimed that I owed 900 dollars on an account paid in full. I requested to be given all my account information they had in file - but they repeated the information I had told them about being in good standing for 15 years and that I owed - bank a balance unpaid. I did not agree with them and told them they were mistake, but they kept insisting that I sent them my information to clear their records. I never ever had an account with Midland Service or made any agreements with them, but they have have not complied to my requests since they created their fictitious amount in -. Please investigate this company and have them remove their account from my credit report and any associations with me.

Encore Capital Group customer in Texas
Apr 25, 2015

* Source: CFPB Complaint Database

Encore Capital Group response to complaint:
Closed with explanation

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Contact Encore Capital Group

https://www.encorecapital.com/
(877) 445-4581
[email protected]
P.O. Box 939069
San Diego CA 92193
Encore Capital Group
Encore Capital Group

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