Quicken Loans Mortgage Complaint

Other mortgage Application, originator, mortgage broker

Quicken Loans Mortgage department,

Other mortgage Application, originator, mortgage broker Tennessee

I made contact with Quicken Loans regarding a potential mortgage ... ..they provide no way to unsubscribe from their email distribution list. Also, even when you are emphatic that you do not want any of their services, they will not stop calling you on the phone. I would never recommend this company to anyone, they are a nuisance.

Quicken Loans customer in Tennessee
Apr 21, 2015

* Source: CFPB Complaint Database

Quicken Loans response to complaint:
Closed with explanation

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How Quicken Loans handles Application, originator, mortgage broker complaints

Created with Highcharts 4.2.3Quicken LoansComplaint HistoryComplaints1/20122/20123/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20152/20163/20164/20165/20166/20160510152025Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Quicken LoansApplication, originator, mortgage broker0.5%90.3%3.3%0.5%1.2%2.6%1.2%0.5%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageApplication, originator, mortgage broker0.8%5.3%6.3%1.1%2.4%8.2%74.6%1.3%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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