Rushmore Loan Management Services LLC Mortgage Complaint

Other mortgage Loan servicing, payments, escrow account

Rushmore Loan Management Services LLC Mortgage department,

Other mortgage Loan servicing, payments, escrow account Washington

rushmore loan management services is not applying my payments sent by - on time in order to allegedly generate late fees and retaliation for me complaining to the uscfpb for not applying m y payments on time. it is all over the internet they do this and they refused to allow my bank and bill payer service to send my payments electronically by federal reserve ach money transfer that would end all of these games they play. so I sent the following message to rushmore and my bank 's bill payer service told me they mailed the payment from -, California to rushmore in - California and - -, 2015 and received by them and as of - - rushmore still has not answered my previous complaint to uscfpb not given me my amortization schedule for this predatory loan that I never applied for and complained to the - credit bureaus that it is not my loan and never applied for it and have no settlement documents for. so here is the message i sent t o rushmore loan management services. my bill payer service sent me a notice that the payment for - 2015 was mailed to you from


days before applying to my account. this time you still have n't applied the payment. the payment was mailed to you and the money is in the bank to pay it. why not stop playing games in order to generate late fees. it is all over the internet you do this illegal practice. please apply my payment immediately. I have contacted my bank and their bill payer service to find out why you have n't applied my payment for - 2015 per your letter to me to that effect that I received on Saturday -, -, 2015. as I said they still have not answered my previous complaint and when I called them in - they solicited me to do a loan modification when I have never been late or behind they are doing this to manufacture a default by not applying the payments. and coordinating with - bank that also manufactures defaults by not applying payments.

Rushmore Loan Management Services LLC customer in Washington
Apr 18, 2015

* Source: CFPB Complaint Database

Rushmore Loan Management Services LLC response to complaint:
Closed with explanation

Consumer disputes how Rushmore Loan Management Services LLC handled their complaint

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