Rushmore Loan Management Services LLC Mortgage Complaint

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account

Rushmore Loan Management Services LLC Mortgage department,

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account California

I had my mortgage loan with - for past 10 years. Suddenly, I received a letter on - and indicated - would stop servcie our loan from - -/-/- and Rushmore, and the new loan company who bought our loan would start servicing our loan. Also, - told us that we should receive the payment coupon from the new mortgage company. That was why we did n't given our morgage payment in - becasue - did n't mail the payment statement and coupon to us. At the same time, we were wariting for the Rushmore 's payment starting on - -/-/-. But we could n't recieve it, so inteand sending our - -/-/- payment to Rushmore, we sent it to -. - the - received it, they sent us a letter that indicated our - -/-/- payment would be transferred to - but - told us this would be the - time for the -. On - -/-/-, we still could n't receive any payment coupon from Rushmore, but we decided to mail out payment to Rushmore anyway. We did it and Rushmore cashed it. Since we have never and ever received the payment coupon from Rushmore, the new loan


They indicated that we broken the contract, etc ... We sent my - -, -/-/- mortgage payment to -, they returned it to me. We got all our mortgage payments history and sent to them for the dispute on - -, -/-/-, but they still sent us Notice Of Intent To Foreclose and said that if we do n't pay them total of $62000.00, the missing payment from - -, -/-/- to - -, -/-/- before - -/-/-, they will initiate foreclosure proceedings ... etc.. We do have the missing payment money for total of $24000.00, the current - payments we owe to them but they do n't want it and they are demading on $62000.00, that we do n't have it. I will hire a attorney to send a lawsuit against the - and this may be the only chice we have at this time becuase there is no way the Rushmore can do what they want and take our home as granted. Amyowner of the house!

Rushmore Loan Management Services LLC customer in California
Apr 16, 2015

* Source: CFPB Complaint Database

Rushmore Loan Management Services LLC response to complaint:
Closed with explanation

Consumer disputes how Rushmore Loan Management Services LLC handled their complaint

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