Union Bank Mortgage Complaint

Union Bank Mortgage department,

Conventional adjustable mortgage (ARM) Credit decision / Underwriting California

- - - In reference To our telephone conversation today - -, I am absolutely appalled by the behavior of Union Bank! One might say! I 'm guilty by association! I told you in the beginning that we did not have intentions to continue business as a -, I also sent you a letter from our accountant. I did a lot of research for you to send you certain documentation which A considerable amount of time, you have me into a very precarious position, as of - - my existing loan has adjusted to an increase of approximately $2000.00. You have taken over a month to finally let me know your decision, I was told in under the impression when I authorize charging my account for $490.00 in going forward which included appraisals and other things which were never done! I never received an appointment from the appraiser or any communication except for the fact that you called me and asked me why I canceled the appraisal? News to me I told you, so I 'm assuming this was done internally within Union Bank I am requesting that you return my $490.00 immediately, or I will have no choice but to file complaints with explanation to certain authorities, this was not fair nor businesslike. I wish all of you the best. Best wishes - - I told - in the beginning I do not have any intention of continuing on with the - before I made application to Union Bank. He checked and said there would not be a problem since I was providing him with a letter from my accountant which I did. As we continued of course after they got my $490.00 he came back and said their underwriter said they could not do the loan since I was a - the deposit of $490.00 was also for a appraisal and other things which were never done by Union Bank I am requesting the return of my $ -How complaint can be satisfactorily addressedReturn of my $490.00 from Union Bank