Encore Capital Group Debt Collection Complaint

Other (phone, health club, etc.) Cont'd attempts collect debt not owed debt was paid

Encore Capital Group Debt collection department,

Other (phone, health club, etc.) Cont'd attempts collect debt not owed Debt was paid Virginia

In 2009 I moved from on post government housing to a new home and transferred my home phone to my new residence. A few months after I started receiving letters from - stating I had a outstanding bill. I explained that my account is still active that I only transferred my line and my account was current. I did n't hear anything else from them reference my bill. About 6 months later I started receiving mail from MIDLAND FUNDING stating they were attempting to collect a debt. I informed them that I still have verizon services and current with my bill. The rep stated that they 're only trying to recover the debt. I asked not to contacted any more about the account and would deal with - myself. I tried several times to get someone at - to find this mysterious bill with no luck. In -/-/- I deployed and came back to more letters from MIDLAND FUNDING trying to collect the debt. They said I owed over $300.00 but was willing to let me settle for a little over $200.00. So I gave in and just paid them because I can not allow any negative hits or collection


I paid a bill that no one could give me information about. MIDLAND FUNDING is being held accountable for placing this on my report and it does n't reflect that I paid their settlement offer. I tried to do the right thing by contacting - in regards to the debt but no one can answer or find my information. I would like for MIDLAND FUNDING to remove that collection from my report because I do n't believe it was owed and I paid the settlement almost 3 years ago. This is negatively affecting my credit score and can effect my job security. I appreciate any assistance you can provide me. Regards- - - -

Encore Capital Group customer in Virginia
Apr 10, 2015

* Source: CFPB Complaint Database

Encore Capital Group response to complaint:
Closed with non-monetary relief

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Contact Encore Capital Group

https://www.encorecapital.com/
(877) 445-4581
[email protected]
P.O. Box 939069
San Diego CA 92193
Encore Capital Group
Encore Capital Group

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