Malcolm S. Gerald and Associates, Inc. Debt Collection Complaint

Malcolm S. Gerald and Associates, Inc. Debt collection department,

Other (phone, health club, etc.) Cont'd attempts collect debt not owed Debt resulted from identity theft Florida

Received a call from this debt collector. They demanded paperwork that they refused to provide and refused to offer an alternative when informed that I could not fill out said paperwork or even find it. When I requested assistance, all - persons spoken to refused to provide it and refused to provide any information on any - assistance. They also refused to accept proof of - and refused to make any accommodation stating that the phone was breaking up on my end ( and that they had perfect phones '' ) and they did not understand me, but responded to statements easily and only claimed phone problems when I was attempting to explain my problem with them. They also heard all other dialogue excepting what they did not wish to ( e.g. that the amount they were demanding was a fraudulent transaction ). No names were given, when I indicated that no classes were taken nor permission to initiate what the representatives called a


if not paid today ( -/-/2015 ) but that the report would ( NOT could, but would without any doubt ) prevent me from obtaining a mortgage, loan, credit card, and even cable/satellite '' in those exact words. Finally, the recorded portions of conversations were partial and started at varying ( and terribly convenient ) times. The company provided only the name Malcolm S. Collection '' and additional information was requested but never provided. I requested no further contact from them but - additional pre-recorded calls were made after the request.