TD Bank Credit Card Complaint

Rewards

TD Bank Credit card department,

Rewards Ohio

I applied for and received a TD Bank credit card in - 2014. The card promised unlimited cash back on grocery store spending for six months. When I tried to use the card for several - purchases, they placed my account under review. When I called the fraud department, I verified all attempted and completed charges, paid my bill in full, so no fraud risk. My account has been under review '' for 6 weeks now with no explanation and not released for use. I have called - times and get no explanation or a call back to tell me what is exactly under review. I believe TD bank is employing this tactic to prohibit card holders from utilizing their advertised rewards program maliciously.

TD Bank customer in Ohio
Mar 23, 2015

* Source: CFPB Complaint Database

TD Bank response to complaint:
Closed with explanation

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Contact TD Bank

https://www.tdbank.com/
(856) 751-2739
1701 Marlton Pike E
Cherry Hill NJ
TD Bank
TD Bank

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