TD Bank Credit card department,
I applied for and received a TD Bank credit card in - 2014. The card promised unlimited cash back on grocery store spending for six months. When I tried to use the card for several - purchases, they placed my account under review. When I called the fraud department, I verified all attempted and completed charges, paid my bill in full, so no fraud risk. My account has been under review '' for 6 weeks now with no explanation and not released for use. I have called - times and get no explanation or a call back to tell me what is exactly under review. I believe TD bank is employing this tactic to prohibit card holders from utilizing their advertised rewards program maliciously.
TD Bank customer in Ohio
Mar 23, 2015
* Source: CFPB Complaint Database
TD Bank response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File Complaint| Website | https://www.tdbank.com/ |
| Phone | (856) 751-2739 |
| Address | 1701 Marlton Pike E Cherry Hill NJ |
| TD Bank | |
| TD Bank |
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