GE Capital Retail Consumer Loan Complaint

GE Capital Retail Consumer loan department,

Installment loan Managing the loan or lease Oregon

In -/-/- I purchased a hearing aid from - - of - -. My payment loan was through -. Late last year, -/-/- I learned that - - had sold his company. Apparently - sold or transferred my account to Synchrony Bank. - - did not inform his clients he was going out of business. - did not inform me my account had been transferred to Synchrony Bank nor did Synchrony Bank they acquired my account. In the meantime a payment in full due date had arrived. With the passing of that due date Synchrony Bank now wants a $500.00 penalty fee. Synchrony Bank attempted to contact me via e-mail several times. However, in this day and age of identity theft, etc. I do n't respond to email from unfamiliar parties. Thus, I did not respond to Synchrony Bank. At least not until the - or - message. That is when I learned about the sale of - - and the transfer of my account. No one, not - - nor - nor Synchrony Bank sent me any notice of the changes. I do not feel as though I should have to pay a penalty of $500.00 plus late fees for a situation about which I knew nothing. Please advise, Thank yiou