Duncan Solutions, lnc. consumers have reported over 29 official complaints. Out of the 29 consumer complaints against Duncan Solutions, lnc., 24% were disputed by the consumer (i.e. the consumer was not happy with how Duncan Solutions, lnc. responded to their complaint) and 48% were processed in a timely manner. 0% of consumer complaints against Duncan Solutions, lnc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
| Issue | Complaints | Disputed |
|---|---|---|
| Cont'd attempts collect debt not owed | 19 | 21% |
| Disclosure verification of debt | 5 | 20% |
| Improper contact or sharing of info | 2 | 100% |
| Incorrect information on credit report | 1 | 0% |
| Taking out the loan or lease | 1 | 0% |
| Communication tactics | 1 | 0% |
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Stop CallsDuncan Solutions, lnc. Debt collection improper contact or sharing of info talked to a third party about my debt December 6, 2016 - Dear Sir or Madam : Professional Account Management ( PAM ) has violated the terms of the FDCPA by continuing to collect disputed debts after requests for evidence were received. Furthermore, please see paragraph S on page 7 on the attached contract between the - Department of Transportation and PAM. PAM expressly violated the terms of paragraph S when it failed to protect the confidentiality of all records and accounts issued by the Department when it forwarded sensitive, confidential information to the CFPB, the State of -, the State of -, the -, and others. Pursuant to their con... |
Duncan Solutions, lnc. Debt collection cont'd attempts collect debt not owed debt was paid November 15, 2016 - I was late paying a - Toll fee and after paying $25.00 to the toll company I received a bill for $77.00, sent them a letter of explaination and they sent me another fine for $70.00, no explaination just a total due of $140.00.... |
Duncan Solutions, lnc. Debt collection cont'd attempts collect debt not owed debt was paid October 28, 2016 - Dear - : I write in order to submit a complaint against Professional Account Management ( " PAM '' ) of -. PAM falsely alleges that I owe $180.00. I have disputed the validity of the purported debts, in writing, on numerous occasions. PAM refuses to provide documentary evidence to support their accusations. PAM and/or its agents have called me at work, called and texted my mobile phone resulting in charges, phoned before - and after -, sent threatening letters, and presented materially false information to the CFPB and the -. I have requested that they cease and desist communi... |
Duncan Solutions, lnc. Debt collection cont'd attempts collect debt not owed debt was paid June 13, 2016 - I received a letter from Professional Account Manangement, LLC regarding " several attempts to contact me '' for - unpaid parking citations. I checked with www.dmv.dc.gov to ensure my balance was paid. It stated my balance was $0.00. I do not owe this said debt of $60.00 and this company is threatening to report it to credit bureaus. Please advise asap. - - ... |
Duncan Solutions, lnc. Debt collection disclosure verification of debt not given enough info to verify debt June 6, 2016 - Please see attached. I received a notice from the collection company. When I first called they were not very unprofessional and the operator hung up on me. I called back again and requested to speak with a supervisor. I was told to hold and they would request a supervisor. I was then put through to a voice mail and still have not received a return call. I was told that I am not allowed to request proof and if I did n't pay they would report me to the credit agencies immediately even though I never received any notification from the City about the citation. I have since filed a Motion to Vacate... |
Duncan Solutions, lnc. Debt collection cont'd attempts collect debt not owed debt was paid May 30, 2016 - I paid this contested parking ticket months ago and it was still sent to collections. After the first collection attempt I followed the instructions to prove the debt was paid and they are still attempting to collect it from me. When I call their phone number provided and attempt to speak to a human it hangs up on me every time. I want this stopped before it wrongly affects my credit. I have complete proof that the debit was paid and that the amount demanded is not correct. ... |
Duncan Solutions, lnc. Debt collection cont'd attempts collect debt not owed debt is not mine May 13, 2016 - Professional Accounting Management is reporting false information on my cr4edit report. I contacted the company ( - ) - to be told that they are unable to pull anything up under my name, thus being unable to address the issue ... |
Duncan Solutions, lnc. Credit reporting incorrect information on credit report account terms February 18, 2016 - After checking my credit report I fount a collection was made on my account for the amount of $100.00 and was opened on - -, -. After trying to contact the collector to dispute the charges made on my account I found the number to be unavailable. I tried to write to the company on - -, - at Professional Account MGM - - -. -, WI - and received no response. I would like this company to validate the debt under my rights by the FDCPA. ... |
Duncan Solutions, lnc. Debt collection cont'd attempts collect debt not owed debt is not mine November 2, 2015 - - - claimed they had a parking ticket for - of my trucks. I wrote letters to the collection agency that contacted me and the City of -. I expressly told this collection agency NEVER to contact me again. The City of - gave me a court date. The ticket could not be found in the system and they dismissed any so called tickets. 2 days later the collection agency sent me a letter claiming I need to pay the ticket. ... |
Duncan Solutions, lnc. Debt collection cont'd attempts collect debt not owed debt is not mine October 31, 2015 - this is not mine ... |
Duncan Solutions, lnc. Debt collection improper contact or sharing of info contacted me after i asked not to June 10, 2015 - Hello,Professional Account Management- is repeatadly contacting me threateaning to file a report with the Credit Reporting agencies despite the fact that I provided them with a written notice disputing the validity of the debt withing 30 days of original notice.Their Acct # for me is -Their phone # -... |
Duncan Solutions, lnc. Debt collection disclosure verification of debt not given enough info to verify debt June 10, 2015 - When asked for verification of debt, I was presented with a printout that did not include the name of the creditor or their contact info. The letter did not state that they are an authorized agent. The printout had codes and information that I could not readily understand. The best I can see at this point is that I was issued a parking ticket - with a penalty of $20.00 - - years old. I threw away accounting records in accordance with the IRS suggested 7 years, so I can not verify using my own records. It must have been paid because the printout has the account go from & lt ; - & gt ... |
Duncan Solutions, lnc. Debt collection cont'd attempts collect debt not owed debt is not mine May 29, 2015 - My ex husband was a -. He drove to work and parked on - and - - and everyday he received a parking ticket. He hid everything from me, and when I found out I made him promise that he would pay it. When we separated in our separation agreement we noted that it was not my responsibility to pay the debt and that it was his responsibility. The agreement was signed and notarized, making it a legal document. He has not paid a cent toward the balance and it is on my credit. Because he legally took responsibility of the debt that he accrued in my car that was registered to my name, I would ... |
Duncan Solutions, lnc. Debt collection disclosure verification of debt right to dispute notice not received May 9, 2015 - I received a - tickets in -/-/- that was captured by a camera. I am in the military and I am always on the move. The only way I found out was when it showed up on my credit report as a collection account on -/-/-. I had no knowledge of any debt before it went to collection and showed up on my - report. I had no chance to contest my ticket, let alone pay it. Before this, my score was consistently above - FICO ... |