Review and analysis of over 170 complaints against Barclays
Barclays consumers have reported over 170 official complaints related to APR or interest rate. Out of the 170 consumer complaints against Barclays, 25% were disputed by the consumer (i.e. the consumer was not happy with how Barclays responded to their complaint) and 100% were processed in a timely manner. 18% of consumer complaints against Barclays resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 14% resulted in non-monetary compensation.
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop Calls
Barclays Credit card apr or interest rate February 5, 2016 - This complaint relates the manner in which Barclays Card US applies payments when there are both promotional and non-promotional balances. Per a reading of the terms and conditions on the statement, payments are posted first to the higher interest balances and then the excess to the promotional balances. For the statement ending -/-/2016 I had a promotional balance of $760.00 ( expiring -/-/16 ) and a non promotional balance of $600.00. I sent in a payment of $670.00 on the due date. The a portion of the payment was correctly applied with $600.00 against the non-promotional... |
Barclays Credit card apr or interest rate January 17, 2016 - I had failed to make a timely credit card payment to Barclaycard - -. This was just a matter of forgetting to pay my bill. Received an email notification reminding me of my need to pay and that it was delinquent. My Account balance to pay was $180.00, due -/-/2016. My new statement with additional purchases of $2700.00 arrived with a due date of -/-/2016. My new statement indicated a late fee of $27.00 which is standard. It also had an interest - of $34.00 which is for the unpaid balance of $180.00 and should not be applied to the new purchases until that paymen... |
Barclays Credit card apr or interest rate January 9, 2016 - My credit card charged me interest but according to the statement I should not have paid interest. See below : Per my statement below is how the interest should be charged : Avoiding Interest on Purchases ( Grace Period ) : If you have both Purchase balances with an APR greater than 0 % and you also have other promotional balances on your Account, you can avoid paying interest on your Purchases by paying $4700.00 ( this amount includes any Minimum Payment Due required to avoid a late fee ). Please refer to the " Accrual of Interest and How to Avoid Paying Interest on Purchases '' paragraph o... |
Barclays Credit card apr or interest rate January 3, 2016 - I was offered a - ( now - - - card in about - with 0 % interest and $4000.00 credit line while flying back from seeing my granddaughter in DC. This was heavily pushed by flight attendants. I applied and used it judiciously. Since that time they have raised the card from the introductory rate of 0 % to $24.00 ( Variable ) reducing my limit without notifying me, and are charging an impossible $68.00. monthly interest. They reduced my limit in - and charged me an over limit fee when I did'nt know it was reduced. I HAVE NEVER BEEN LATE ON PAYING THIS ACCOUNT. I have paid la... |
Barclays Credit card apr or interest rate October 16, 2015 - I bought - computer using barclay card with 0 % APR for 12months. I was paying $100.00 every month. In - 2015 the remaining balance was $200.00 and was charged with - dollars of interest for not paying off entire balance on time. It turns out that it was deferred interest card. Well nobody told me that when I was signed up for card. What kind of practice is that? They made - and lost customer. I will never use barclay services. ... |
Barclays Credit card apr or interest rate October 12, 2015 - I had a card account with - card made every single payment on time, they decided to add a annual fee to my account so I asked them to close my account, since then they are charging 20 % APR it will take over 18 years and - dollars to get completely paid of. Please help me out with this issue I do n't have extra money and this is very hard on me. Thank you- - ... |
Barclays Credit card apr or interest rate October 10, 2015 - I applied for the Barclays Arrival Plus card on - -, under what I believed to be a 0 % introductory APR for 12 months on all purchases. In reliance on that perceived 0 % APR, I spent approximately $8000.00 on the card while paying down other cards. I was shocked to review my statements and find that I had been charged $130.00 in interest over the past - statement cycles. The statements made no mention of the 0 % APR I believed I had applied for. I called Barclays customer service and spoke to -. She claimed that the Schumer box on my application made no mention of an introduc... |
Barclays Credit card apr or interest rate October 7, 2015 - I opened an account with Barclay card one year ago and I have never been late on a payment. All of a sudden, Barclays has charged me a fee of $500.00 as interest, running my account over the limit. This action represents the greatest threat of default on the card. It is bait and switch predatory lending in its worst form. ... |
Barclays Credit card apr or interest rate September 14, 2015 - On -/-/15 I signed-up for a Wyndham Rewards Barclay Card as part of a Wyndham time-share program I purchased. The Barclay VISA credit card was used for the down payment. The terms of the Barclay agreement I received that day said 0 % APR for balance xfers for 45 days after opening account. When I received the credit card about two weeks later in the mail, the balance xfer terms were 0 % APR for 0 days after opening account. The online account also says 0 % APR for 0 days after opening the account. This is an error I would like to get fixed. ... |
Barclays Credit card apr or interest rate September 14, 2015 - On -/-/15 I signed-up for a Wyndham Rewards Barclay VISA Card as part of a Wyndham time-share program I purchased. The Barclay VISA card was used for the down payment. The terms of the Barclay agreement I received on -/-/15 stated that the balance transfer terms were 0 % APR for balance cfers made within 45 days of opening the account. When I received the credit card in the mail about 2 weeks later, the balance transfer terms were stated to be 0 % APR for xfers made 0 days after opening the account. This is an error I would like to get fixed. ... |
Barclays Credit card apr or interest rate July 31, 2015 - I had made a purchase -/-/- from - using my Barclays Credit Card, they offered me a 0.00 % promotion with deferred interest for 18 months. I saw -/-/- they had charged me $610.00 in interest on -/-/-, $30.00 on -/-/- & $29.00 on -/-/-. I called Barclays and spoke to their customer service agent, he told me if I pay the outstanding balance he should be able to waive the interest fully and I did ask is it okay if I make the payment on -/-/-, and he did say it was fine. So today Being -/-/-, I called Barclays to schedule the payment and get my interest ... |
Barclays Credit card apr or interest rate July 7, 2015 - We were offered 0 % interest convenience checks from Barclays Bank, and used - of them before the expiration. On our next bill we were charged interest on this check, we contacted the bank at least - times by phone and e-mail, sent them all of the requested back up and have not had this matter resolved. At this point we are being charged over $100.00 interest for this 0 % convenience check, we need relief from this bank. ... |
Barclays Credit card apr or interest rate July 7, 2015 - I have a - credit card through Barclays and I was just charged some kind of deferred interest, of which they provided no advance warning, of over eight hundred dollars in a single charge. I was steadily paying off this balance and was - - dollars below my credit limit, and now I am, out of nowhere, - - dollars over my credit line. I do not understand why they are just allowed to do this, which completely messes up my credit and short term budgeting, which no warning or clarification. Please help me deal with them to try to get this egregious charge taken off of my account. Do n'... |
Barclays Credit card apr or interest rate June 10, 2015 - I was starting my small business in - - about two years ago. I ordered an - computer using the Barclay credit card which offered what I thought was 2 years no interest. It turns out it was - years deferred interest. This was not clear to me at the beginning nor was the amount I would end up be charged in interest if I only paid the minimum payment every month. I was n't made aware of the coming interest charge until a month before the deferred interest kicked in. The interest charge on my - bill was a $1500.00. I have struggled to keep my business afloat in a tough market in -... |
Barclays Credit card apr or interest rate June 2, 2015 - I took a Balance Transfer in the amount of $15000.00 on -/-/2015 on my Barclay UPROMISE by Sallie Mae Mastercard. The starting balance before the transfer was $0.00. The minimum payment each month was between $ - $150.00. In the following month ( -/-/2015 ), I made a merchandise payment of - It is my understanding that under the CARD ACT '' any payments that I make should first get applied to my highest APR component of balance. Unfortunately, it does n't seem like Barclay is complying with this rule and is continuing to charge me interest on that - I made the follo... |
Barclays Credit card apr or interest rate April 22, 2015 - I had an US Airways card with Barclays and have not carried a balance in years. I missed the statement that had my annual fee and they subsequently charged me - late fees and interest on an annual fee and compounded interest on the late fee, this violates Reg Z and CARD Act. They reported me 120 days late and have caused severe damage to my credit report. Again, no purchase was made it was all money compounded on a $75.00 annual fee that came out to $250.00. I have paid this because at the time I did not understand my rights, I want a refund and all late notices removed from my credit. ... |
Barclays Credit card apr or interest rate April 3, 2015 - I signed up for a Barclay - Credit card. The T & C 's presented during the sign up process and the T & C 's of the card I received had a significant difference : the APR on the card is 24.99 % but the advertised APR was 15.24 % or 18.24 % when you open your account, based on your credit worthiness. I called Barclay customer service on - to have the Bait and switch '' resolved. They said I would have to file a written complaint and provide documentation. ... |