Review and analysis of over 17 complaints against FirstMerit Bank
FirstMerit Bank consumers have reported over 17 official complaints related to Managing the loan or lease. Out of the 17 consumer complaints against FirstMerit Bank, 18% were disputed by the consumer (i.e. the consumer was not happy with how FirstMerit Bank responded to their complaint) and 100% were processed in a timely manner. 12% of consumer complaints against FirstMerit Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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FirstMerit Bank Consumer Loan managing the loan or lease June 10, 2016 - My husband and I have been trying to get a payoff on a RV loan faxed to - in -, Ohio from First Merit Bank in -, Ohio for the past 10 days. We are senior citizens and have decided we are getting too old to be hauling an RV everywhere. We have an interested young man who wants to buy it. His loan has been approved through the bank in -. The bank requested the payoff in writing be faxed to them from First Merit. After numerous phone calls requesting the fax be sent, they are now telling us only - handles that and she is out of the office. They wo n't give us - supervisors name.... |
FirstMerit Bank Consumer Loan managing the loan or lease April 22, 2016 - On -/-/2016 I went in to pay auto loan payment. I pay $470.00 each month I pay - because I wanted to catch up on 1 late payment and pay a payment coming due on -/-/2016. I informed teller that this money is to cover 2 payment. I got a call from bank telling me I had not paid payet for -/-/2016. I informed worker - that made payment on -/-/2016. She tells me I was behind 2 payments so payments went to -/-/2016 and -/-/2016. I requested payment query, because I knew I was only behind one payment. I also went branch for print out, but they told me it could be printed out. On ... |
FirstMerit Bank Consumer Loan managing the loan or lease March 3, 2016 - First merit only allows method of payment limited to those that do not have a checking account with them. In the beginning of the loan i opened a checking account which was closed due to i did not always use the account. I opened just so i had a way to make payments online. They offered a $25.00 bonus check for opening a new account which i was not allowed to receive seeing that my account closed. Now i have to submit my payment by cash only i went in on - to make a payment with $440.00 for my payment of $430.00. The clerk misplaced or took $200.00 of my payment making me late for t... |
FirstMerit Bank Consumer Loan managing the loan or lease January 6, 2016 - My wife had an accident with a deer on - - with our 2012 - - and it was totalled. - - told me they paid FirstMerit $10000.00 on - -. ( Loan Number - - ). We also had - - through - - on the car and the rest of what was owed to FirstMerit was roughly $2600.00. Finally this morning - -, after many calls and conversations with - - they finally had all the information they needed to pay the rest of the car off ( Their reference numbers for our case was - and -. FirstMerit called yesterday - - and wanted a car payment of $290.00... |
FirstMerit Bank Consumer Loan managing the loan or lease January 1, 2016 - Payments were sent to FIRSTMERIT BANK on or around the dates of - & - in the full amount of $70000.00. However, FIRSTMERIT BANK did not release the title of the vessel in relations to my account - # - -. See attached exhibits for further details. I called FIRSTMERIT BANK and - their representatives informed me that they were going to send me my title ; however, I received a letter detailing that they were not going to release anything, even when my account clearly has been paid off. This is a direct violation of UCC - ( b ), UCC - ( b - & - - - and refusal... |
FirstMerit Bank Consumer loan managing the loan or lease June 5, 2015 - My complaint is with First Merit Bank ( -, OH ) on a vehicle loan ( - ) in which I paid in full, hold the title to ( enclosed ) and according to the bank personnel I spoke to on -/-/- in good standing ( - and - - supervisor ). The issue is that all - of my credit reports ( -, - and - ) show different 30, 60 and 90 and 120 days deliquent status thou I was not late with payments as each was called in person on due date of payment. - shows 60 day late and - shows 120 day late of which I was told by both individuals up top in -/-/- that there records... |