Review and analysis of over 40 complaints against Discover
Discover consumers have reported over 40 official complaints related to Other fee. Out of the 40 consumer complaints against Discover, 13% were disputed by the consumer (i.e. the consumer was not happy with how Discover responded to their complaint) and 95% were processed in a timely manner. 48% of consumer complaints against Discover resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 5% resulted in non-monetary compensation.
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Discover Credit card other fee December 21, 2016 - After receiving a declined charge on my card I looked into what the charge was and found that it was a payment for a payment protection program. I immediately called Discover 's Customer service and support and was told that I had been enrolled in the program since initially having opened the card account. I requested the audio recording of my verbal acceptance of the enrollment in the program and I was told that it was only noted on my account that I gave my verbal consent and that the audio was not available. This concerns me as I do not enroll in any programs that cost monthly charges due t... |
Discover Credit card other fee November 30, 2016 - myself and discover credit services had an agreement that I would pay $76.00 a month till my account was paid down. This amount was automatically withdrawn from my account each month excluding one error on Discover Banks side. I cancelled two payments with Discover for the $76.00 because the amount had already been paid prior to the due date this last month/ end of -. Early - I paid off my account. I then go to check my account and I see that my statement this month I have $76.00 in fees. I was charged a late payment fee and a returned check fee for a cancelled payment. that was ne... |
Discover Credit card other fee July 6, 2016 - Regarding the Discover Card Cash Advance Balance left over from the - - Statement, Per the Credit Card Accountability, Responsibility and Disclosure Act from -/-/-, Any excess amount which is considered the difference from the minimum payment must be applied to the balance with the highest interest rate. I have recently contacted Discover over the discrepancy of the Cash Advance Credit Line Balance. They claim that I have - $240.00 which would put my Cash Advance Credit Line Balance at $4300.00. I made a payment on - -, - in the amount of $750.00. The minimum paymen... |
Discover Credit card other fee April 14, 2016 - I used - to fill out my 2015 Income Tax. From the beginning, it said 'Starting Free '. At no time during my tax preparation did they tell me I was upgrading to a Basic Status (! - ) or to Deluxe Status ( - ). Then, I get my Discover credit card statement and find a charge of $29.00. Site - Ph. - NY. I find this very deceptive and dishonest. They would not even allow me to make a copy of my return before filing. The return was rejected by IRS. Only several days later could I make a copy. They should have to ask a person if they want to continue if changing from 'free ' status.... |
Discover Credit card other fee October 20, 2015 - I am writing you to lodge a formal complaint about fees that were charged to my account. The - charges in the amount of $35.00 dollarsI am writing you to lodge a formal complaint about fees that were recently charged to my account. on -/-/- for $35.00 -/-/- for $35.00 -/-/- for $35.00 -/-/- for $35.00 -/-/- for $35.00 -/-/- for $35.00 for a total of $200.00 ... |
Discover Credit card other fee June 26, 2015 - - I use discover card to get - tickets they cancel they won't put credit back on card please help me thank you - Arkansas - that's my address call me... |
Discover Credit card other fee May 2, 2015 - Today, -/-/-, I contacted Discover Financial Services ( Discover '' ) to inquire on the undisclosed fees '' that were appearing on my billing statements since -/-/- as fees charged ''. I was advised by Discover that this was an optional product '' that acts as insurance in the event that I were to lose my job, become hospitalized, death, etc. Never was I informed of these fees and, not to my surprise, Discover 's representative advised me that there is no future open enrollment. Thus, Discover indicated and acknowledged that these fees '' and this billing practice is false and m... |