Discover Credit Card Complaint

Discover Credit card department,

Other fee Pennsylvania

Regarding the Discover Card Cash Advance Balance left over from the - - Statement, Per the Credit Card Accountability, Responsibility and Disclosure Act from -/-/-, Any excess amount which is considered the difference from the minimum payment must be applied to the balance with the highest interest rate. I have recently contacted Discover over the discrepancy of the Cash Advance Credit Line Balance. They claim that I have - $240.00 which would put my Cash Advance Credit Line Balance at $4300.00. I made a payment on - -, - in the amount of $750.00. The minimum payment due was $170.00. This $170.00 should have been applied to the Purchases Balance. The Purchases APR is 23.24 % while the Cash Advance APR is 25.24 %. Since speaking with - different representatives from Discover, - of them have come to the same calculations I was getting, while the - stated that on some occasions, the portion of the payment that is supposed to go to the higher APR Line does n't always happen. This raises some


to Purchases or Cash Advances on the Statements released at the end of each cycle. This leaves a hole in the mathematical adjustments because not knowing what portions go to what Lines, the balances are impacted which in turn impacts the total Interest at the end of the cycle, due to there being - different rates for each Line. The balances would have been as follows following the - - Statement for each Line : Purchases Balance carried over to the - of - ( includes Interest ) : $4900.00 - - - carried over to -/-/- ( includes Fees and Interest ) : $3800.00 Transactions from -/-/- on : -/-/- $4.00 - - $260.00 - - - -/-/- - $750.00 Payment ( minimum was $170.00 ) ( $170.00 goes to Purchases, $570.00 to Cash Advances ) -/-/- - $5.00 Cashback Bonus Redemption ( Payment ) -/-/- $13.00 Cash Advance Fee -/-/- $150.00 - -/-/- $500.00 Cash Advances/- -/-/- $25.00 Cash Advance Fee -/-/- $100.00 - -/-/- $120.00 Cash Advances/- - -/-/- $10.00 Cash Advance Fee All Cash Advance Transactions end at -/-/- The total of all of these Cash Advance Transactions from -/-/- to -/-/- equal : $920.00 The Payment Balance for Cash Advances subtracted from the Cash Advance Total above equals : $920.00 - $580.00 = $340.00 Prior Cash Advance Balance ( $3800.00 ) + New Cash Advance Transactions ( $340.00 ) equals : $4100.00 The Cash Advance Credit Line phases out at $4100.00 ( Maximum allowed ) My available Cash Advance Credit Line should be - $65.00, not - $240.00