Review and analysis of over 11 complaints against Synchrony Financial
Synchrony Financial consumers have reported over 11 official complaints related to Improper contact or sharing of info. Out of the 11 consumer complaints against Synchrony Financial, 27% were disputed by the consumer (i.e. the consumer was not happy with how Synchrony Financial responded to their complaint) and 100% were processed in a timely manner. 9% of consumer complaints against Synchrony Financial resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 36% resulted in non-monetary compensation.
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Synchrony Financial Debt collection improper contact or sharing of info contacted me after i asked not to February 10, 2017 - I told my debt collector that I got in - different car accidents and that I had to pay for my deductible and car rental out of pocket along with being very ill. I told them that I could n't pay them at this time and that as soon as I get enough money that I would make a larger payment towards my debt. I was not working and that I only received SS for a - and I get oaid once a month. I did have a part rime job but that ended several weeks ago. I asked them in a nice manner to stop calling me they said that they have to collect the debt and I told them I understood but they were making me ... |
Synchrony Financial Debt collection improper contact or sharing of info contacted me after i asked not to January 20, 2017 - We have been dealing with a debt collection agency which has turned from a debt to a harassment. We are now getting -- calls a day on - different verizon cell phones. Not to mention the certified letters and the regular incoming mail. We have spoken with this company on several different occasion to work out a payment plan for the company just to play around with the interest rates and payment amounts. Even after bringing the account up to date. We have also asked the company not to call back since we are more than aware of the bill especially considering the call volume. We even rec... |
Synchrony Financial Debt collection improper contact or sharing of info talked to a third party about my debt November 18, 2016 - Synchrony Bank / Care Credit / - - -. I filed a complaint against them for not complying with requesting a validation with a signature from my attached letter. Now after my dispute I get an alert from - that the collection was put back on my reports with this in comments ( Seriously past due date / assigned to attorney, collection agency, or credit grantor 's internal collection department / At least 120 days or more than - payments past due Comments : Subscriber reports dispute resolved - consumer disagrees ). I am trying to fix my credit, and it as looking better, now this hap... |
Synchrony Financial Debt collection improper contact or sharing of info contacted employer after asked not to October 7, 2016 - - called me from a private number, I returned the phone call and received no answer. My employer then called me to inform me that - called regarding case -. I called the number back since I found out they contacted my employer and found out it was a collector on behalf of GE Money Bank calling to collect on a debt that is 8-9 years old. The number they called from was -. I have never received any information from them and I could n't even - their company to see what their premise was. I spoke with - - who advised me it was a debt, then said I could agree to go before a jud... |
Synchrony Financial Debt collection improper contact or sharing of info talked to a third party about my debt September 9, 2016 - on -/-/- I received pre-stamped court summons from - - - -, court documents signed with a stamp dated -/-/- while I was at work. My boyfriend 's son received the unsealed document, exposing the nature of the debt as well as the amount outstanding. I 'm being summoned to appear in court on -/-/- and pay the balance in full as well as court costs. I have made attempts to settle the balance with the creditor in the past however they have refused my payments. I 'm concerned that my personal information has been exposed.... |
Synchrony Financial Debt collection improper contact or sharing of info contacted employer after asked not to August 18, 2016 - On - -, 2016 Synchrony Bank contacted my work at in regards to a Walmart credit card that I am late paying on and I have proof of the number and time of this violation as all inbound calls are saved at my work. This is a violation because I am not allowed to receive personal calls at my work. I work at a - and they know I 'm not allowed to take personal calls while working in a - on a - basis. It 's a violation of my job 's policy. They did not follow proper procedures because they knowingly contacted me at a time they knew was inconvenient for me, regardless if I told them to d... |
Synchrony Financial Debt collection improper contact or sharing of info talked to a third party about my debt July 28, 2016 - Synchrony Bank, acting for JCPenney, claims I have an unpaid credit card debt in the amount of $47.00 from - -, - - that is NOT a typo, it is nearly 14 years ago. Over ten years ago I filed for personal bankruptcy ( - -, PA ) ; I believed all outstanding debts were discharged and all credit accounts were closed. In - - ( last year ) Synchrony wanted to collect $360.00 on that old debt. I emailed and said I did not owe it ; I called and spoke to them, saying there had been an error. I heard nothing further from them until last week. They write that they made " attem... |
Synchrony Financial Debt collection improper contact or sharing of info contacted employer after asked not to July 26, 2016 - I received a call at my place of work, -, on - -, 2016 from - - - -. The number used was an inter-departmental phone number used for Emergency Services only. The number is not a published number and is only use by the - personnel for Emergency Information only. This an unacceptable debt collection practice from this company.... |
Synchrony Financial Debt collection improper contact or sharing of info talked to a third party about my debt July 7, 2016 - I have asked for validation and verification on several occasions and these individuals have not been able to validate and verify pursuant to 15USC1692g, and 15USC1681. This DEBT COLLECTOR - or any of their constituents have not been able to give me anything that substantiates information I have asked for. So this DEBT has sufficiently been disputed. This DEBT COLLECTOR -., has sent dunning letters saying I owe them money because they obtained information from another individual. These individuals have put entries into my personal credit reports and they have been successfully disputed ... |
Synchrony Financial Debt collection improper contact or sharing of info talked to a third party about my debt July 7, 2016 - Synchrony bank has consistently been harassing my ex boyfriends parents when there number was never given out. I am going through bankruptcy and the debt will be taken care of after my discharge. I do n't appreciate people knowing my business when I no longer speak nor see them... |
Synchrony Financial Debt collection improper contact or sharing of info talked to a third party about my debt May 26, 2016 - I got a carcar card for a downpayment on a car that I got -/-/2015 the amount it was for was for - and I never got billed for it at all I pulled up my credit report and came up there for a total of - it was through synchrony bank and they sold it to a third party collector called - - - a collation company I contacted synchrony bank and they told me they had never billed me because did n't have my apt number or phone number. I am well aware that I have to pay the amount of -. ... |