Review and analysis of over 6 complaints against Flagstar Bank
Flagstar Bank consumers have reported over 6 official complaints related to Using a debit or ATM card. Out of the 6 consumer complaints against Flagstar Bank, 17% were disputed by the consumer (i.e. the consumer was not happy with how Flagstar Bank responded to their complaint) and 100% were processed in a timely manner. 17% of consumer complaints against Flagstar Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Flagstar Bank Bank account or service using a debit or atm card December 17, 2016 - On - -, 2016 an unknown individual used a fraudulent debit card to make - separate ATM withdrawals from my checking account with Flagstar Bank. The withdrawals totaled $1800.00 and were withdrawn in the amounts of $400.00 ( x - ) and $200.00 ( x - ), my bank apparently terminated either the debit card number or the ability to make ATM withdrawals from the checking account upon the last withdrawal of $200.00 per discussion with card services at Flagstar Bank on the evening of - -, 2016 ( I was not contacted by Flagstar Bank about the transactions but rather attempte... |
Flagstar Bank Bank account or service using a debit or atm card July 26, 2016 - A couple of days after I noticed - separate fraudulent charges on my business debit card I immediately called and cancelled my card and sent an email to the Assistant Vice President and Sr. Branch Manager who manages my account. He sent over an affidavit for me to fill out and he submitted. The bank put credits on my account for charges. Several weeks later they received notices from the vendors that they were 'valid ' charges and they revoked the previous credits. I sent a certified letter to my branch fraud department disputing the decision asking them to reconsider and the information th... |