Review and analysis of over 85 complaints against Regions
Regions consumers have reported over 85 official complaints related to Using a debit or ATM card. Out of the 85 consumer complaints against Regions, 21% were disputed by the consumer (i.e. the consumer was not happy with how Regions responded to their complaint) and 98% were processed in a timely manner. 40% of consumer complaints against Regions resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 4% resulted in non-monetary compensation.
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Regions Bank account or service using a debit or atm card December 15, 2015 - There were several unauthorized debit card transactions on my account from -/-/2015 to -/-/2015. On -/-/-, - transactions for a total of $970.00 were unauthorized. On -/-/-, - transactions for a total of $600.00 were unauthorized. I lost my card, and reported the card lost immediately, within minutes, of realizing that I had lost it. Regions bank refuses to return my money and blames me for stealing money from myself. It claims that " cardholder acknowledges PIN was not compromised '' when in fact the opposite is true. I live paycheck to paycheck and I really ne... |
Regions Bank account or service using a debit or atm card December 8, 2015 - My wallet was stolen out of my car on -/-/15. I have talked with regions bank several times and am constantly getting no where with this company. I had called again on -/-/15 to talk to soltions department to refile the case. the next day it was denied. I have called several times and no one is willing to do anything at the main office or branch level. This company has STOLEN a total of - in fraudlent charges and - in fees that occured due to these fraudulent transactions. the total being - STOLEN from this account. ... |
Regions Bank account or service using a debit or atm card December 4, 2015 - During a recent review of my monthly statement I recognized several unauthorized charges from the - - which were supposedly initiated by my -. I immediately notified Regions Bank of my findings. Because of past experiences regarding a lack of follow through on the bank 's part I declined to initiate a dispute of the charges and instead contacted - myself. I was able to request a refund for all of the purchases. The refunds totalled approximately $450.00. I placed a follow up call to Regions requesting a refund for any overdraft fees charged as a result of these unauthorized purch... |
Regions Bank account or service using a debit or atm card September 21, 2015 - On - or -/-/-, my laptop became unresponsive and I was directed through a page on my screen to call a number for -. This number directed me to a company called - -, who advised that they could diagnose my problems and remove any malware for $490.00. I was also told that they would remove - and install - for $86.00. As I had no reason to think they were dishonest, I authorized them to proceed and gave them my bank card number. That night, I was continuing to have problems. During another call to - I advised that I was not satisfied with their service and advised th... |
Regions Bank account or service using a debit or atm card September 13, 2015 - On - - 2015 ( Monday, -/-/15 ), I was the victim of an identity theft on my personal checking account from Regions Bank. My account was defrauded $500.00. Additionally, as the ATM used for the fraudulent transaction was operated by -, my account was deducted $4.00 in ATM usage fees from -, $2.00 in ATM usage fees from Regions, and $2.00 in account balance verification fees from Regions. Altogether, my personal checking account from Regions was defrauded $500.00. Upon discovering that I was the victim of an identity theft, I immediately contacted Regions Bank and inf... |
Regions Bank account or service using a debit or atm card August 22, 2015 - I have had my checking account with Regions Bank for quite some time now, maybe 6 months, and I have always done everything to safeguard my personal information and pin number from theft. I hid my pin number to my debit card in a pair of grey sweatpants in my closet, and my debit card in a safe in my living room. On or around -/-/2015, I noticed about - or - unauthorized transactions on my account, and reported this to Regions over the phone, which started the claim. A new card was sent to me, and the old one cancelled. I received the claim AFFIDAVIT in the mail about 7 days after ... |
Regions Bank account or service using a debit or atm card August 3, 2015 - Account that I never over drafted to my knowledge. It shows I had - accounts when I actually had -. These people tried to pin - accounts on me that I did n't know existed. ... |
Regions Bank account or service using a debit or atm card July 13, 2015 - I have been a customer with Regions Bank since -/-/-. I opened this check account in -/-/-. On - -, - my checking account was debited - times for $190.00 for - - - purchases. I noticed these charges on -/-/- and immediately went into a Regions - on - - and filed affidavit charges. They explained to me the charges could take 7-10 days before they are reimbursed. I let them know at that point I had been a customer since -/-/-. There were also charges pending for $180.00 - times from a company called -, and a $60.00 charge from the sam... |
Regions Bank account or service using a debit or atm card June 25, 2015 - On -/-/2015 I filed claim for fraudulent transactions on my account I also called Regions before the transactions even posted on -/-/2015. I have phone records to prove I called so this is the actual day the investigation started. Regions canceled my card and told me to call back because the transactions were still pending. The transactions posted on -/-/2015 and I faxed them a written claim which I still have the - page that shows the date the claim was sent. The total amount of unauthorized transactions was $2000.00. Once the claim was filed I had to wait 10 days then ... |
Regions Bank account or service using a debit or atm card June 22, 2015 - The reason for this letter is to inform you on the amount of time it takes to get a response on a dispute. On -/-/-, an unauthorized transaction took place on my card while I was in church. On -/-/-, i noticed this transaction on my account. I called and spoke to a Regions Banker and I was told that I could not dispute it until the money was no longer pending. -/-/-, transaction is no longer pending, so I called back to dispute the transaction. I was interviewed over the phone. I was also faxed over documents to sign and return. I returned the documents the same day. I was told ... |
Regions Bank account or service using a debit or atm card April 27, 2015 - SOMEONE CLONED MY DEBIT CARD INCLUDING MY PIN # AND USED IT AT - IN - FL ON -/-/2015 FOR - AND - MIN LATER THEY CHARGE - I FILED A POLICE REPORT WITH - POLICE -. CASE # - BUT THEY TOLD ME THEY DID N'T HAVE ENOUGH PEOPLE TO REVIEW - FILMS. REGIONS BANK IS RELUCTANT TO REFUND MY MONEY SO IN THE FUTURE I WILL NEVER USE PLASTIC AGAIN. GO TO - AND SEARCH HOW TO CLONE A CARD AND LEARN HOW EASY IT IS. ... |