Universal American Mortgage Company, LLC Credit Decision / Underwriting Complaints

Review and analysis of over 9 complaints against Universal American Mortgage Company, LLC

Universal American Mortgage Company, LLC consumers have reported over 9 official complaints related to Credit decision / Underwriting. Out of the 9 consumer complaints against Universal American Mortgage Company, LLC, 22% were disputed by the consumer (i.e. the consumer was not happy with how Universal American Mortgage Company, LLC responded to their complaint) and 100% were processed in a timely manner. 11% of consumer complaints against Universal American Mortgage Company, LLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Credit Decision / Underwriting Consumer Complaints


Universal American Mortgage Company, LLC Mortgage credit decision / underwriting

June 22, 2016 - We placed a contract on a new construction spec home owned by -. At the time, our current home was under contract ( cash deal ) and we had to close in 3 weeks. The realtor at - did not make the sales contract contingent on the sale of our home, but instead made it contingent on our ability to obtain financing within 30 days. He also suggested that we put down a hefty binder deposit of - to secure this new home. We did. Two days after signing the contract for the purchase of our new home with -, our buyers backed out of the deal to purchase our existing home. This left us with -...

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Universal American Mortgage Company, LLC Mortgage credit decision / underwriting

March 1, 2016 - I am a - veteran with a service connected 90 % - rating. Last year in - we went looking for a new home. For two years, I had been working on my credit reports. I repaired a lot of issues and once my scores went above the required -, my wife and I went home shopping. Across the street from our church and daughters school was a new home subdivision just going in. It was being built and constructed by -. In - of 2015 we found our home and through -, contacted the mortgage company called UAMC ( Universal American Mortgage Company ). They immediately approved us and we signed a...

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Universal American Mortgage Company, LLC Mortgage credit decision / underwriting

October 23, 2015 - Our mortgage lender qualified us for a 5/1 ARM VA Jumbo 100 % financing loan at 3.125 % interest for $590000.00. On -/-/2015 we opened up escrow on a home. 12 days before our close date ( -/-/15 ) our mortgage lender contacted us via telephone to inform us that we have been approved for our loan ; however not the initial 5/1 ARM VA Jumbo loan- unless we were to put 25 % down of the difference from $410000.00 and our purchase price. Our lender stated that we are able to receive a fix rate 30 year mortgage at the interest rate of 3.875 % without any lender credit or an interest r...

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