Review and analysis of over 6 complaints against DHI Mortgage
DHI Mortgage consumers have reported over 6 official complaints related to Credit decision / Underwriting. Out of the 6 consumer complaints against DHI Mortgage, 33% were disputed by the consumer (i.e. the consumer was not happy with how DHI Mortgage responded to their complaint) and 100% were processed in a timely manner. 67% of consumer complaints against DHI Mortgage resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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DHI Mortgage Mortgage credit decision / underwriting August 4, 2016 - A Mortgage company, DHI, and my Mortgage Broker, - -, who is an AGENT for DHI MORTGAGE COMPANY, interfered with a contractual relationship I had with my builder, who sold me the new home, and my real estate agent and her broker, who agreed that I was to get a " CASH REBATE '' of $2000.00. The Mortgage Broker Company, DHI, and their agent, - - did the following : He informed me, 5 days, prior to my new home closing escrow, that DHI MORTGAGE CO. would n't fund my loan, as per - Requirements, if I ( --buyer of new home ), were to receive my legally agreed upon CASH REBATE. The... |
DHI Mortgage Mortgage credit decision / underwriting April 29, 2016 - Signed contract and applied for a End Loan with - -/DHI Mortgage in - -. I provided all my documentation right away within 30 days of the original contract date ( information was sent by way of email directly to the Mortgage Loan Officer ( MLO ) and can be provided ). Per the contract I was suppose to have a pre-approval within 30 days of the contract. I did received a pre-approval/Conditional approval letter until -/-/- and the home was completed the end of - -. Through this process my credit report was pulled multiple time with out my knowledge ( my credit score st... |
DHI Mortgage Mortgage credit decision / underwriting February 16, 2016 - On -/-/- we entered into a contract with - - ( homebuilder ) and DHI ( lender ). Several discussions with their MLO - - ( - - ) led to a submitted application and preapproval. It was during this preapproval that we discovered the existing of a Federal Tax Lien on my husband 's ( - -, - ) bureau. We believed at the time the lien was associated with his father. My husband does out past income taxes and is currently on a repayment plan, paid as agreed. This was disclosed to the MLO. On -/-/- - emailed us to inform us that the application was going to be rec... |