Review and analysis of over 25 complaints against Flagstar Bank
Flagstar Bank consumers have reported over 25 official complaints related to Account opening, closing, or management. Out of the 25 consumer complaints against Flagstar Bank, 16% were disputed by the consumer (i.e. the consumer was not happy with how Flagstar Bank responded to their complaint) and 100% were processed in a timely manner. 12% of consumer complaints against Flagstar Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 4% resulted in non-monetary compensation.
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Flagstar Bank Bank account or service account opening, closing, or management November 17, 2016 - On or about - -, 2016, I logged into my Flagstar Bank checking account online. I searched for a way to transfer funds from my Flagstar line of credit to my Flagstar checking account. ( This would have been a draw on my credit line. ) I was unable to find any way to do this online, so I contacted the bank by phone to request a transfer. I was told that I could only draw on my line by writing checks. When I asked why I could not transfer funds into my checking account, I was told that my checking account had been closed and that I would have to open a new checking account in order to acces... |
Flagstar Bank Bank account or service account opening, closing, or management June 30, 2016 - I have been enrolled in the California 's hardest hit fund ( Keep Your Home California ) and Flagstar has been unresponsive to requests I have made detailing how these payments have been credited to my account... |
Flagstar Bank Bank account or service account opening, closing, or management May 23, 2016 - I purchased variable annuity from a agent from Flagstar Bank. This agent left for some reason or other and he was told not to contact any of is clients. Flagstar also did not contact me. It was not until i called Flagstar and than they assigned agent. During this period of time I loss money because no agent was watching my annuity. The name of the Agent still appear on the Quarterly statements even after he left. ... |
Flagstar Bank Bank account or service account opening, closing, or management November 13, 2015 - I am currently in the process of looking for financing for my first home. I contacted Flagstar -/-/-, -/-/- to get pre-approval for a mortgage. I contacted this company because the Michigan State Housing Development Authority listed a representative named - - as an experienced MSDHA lender. I contacted - - and gave her all my required information to get a pre-approval. I spoke with her a couple times and the last time she advised me she would call me back with the information the next day. I did not hear from - - by - the next business day, so I gave her a call. ... |
Flagstar Bank Bank account or service account opening, closing, or management April 7, 2015 - Flagstar has misappropriated funds from mortgage customers through unauthorized fax fees '' charged for payoff statements. They overreach their interpretation of permission waivers to quietly add a usurious fee for faxing payoff notices. - attempts to resolve this dispute were unsuccessful. Customer 'service ' representatives were rude, condescending, and unreceptive to any sort of negotiated resolution. ... |