Review and analysis of over 6 complaints against Citizens Financial Group, Inc.
Citizens Financial Group, Inc. consumers have reported over 6 official complaints related to Settlement process and costs. Out of the 6 consumer complaints against Citizens Financial Group, Inc., 17% were disputed by the consumer (i.e. the consumer was not happy with how Citizens Financial Group, Inc. responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Citizens Financial Group, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Citizens Financial Group, Inc. Mortgage settlement process and costs May 16, 2016 - i had an equity line of credit from citizens my mortgage was from citizens one. my line of credit was for - of which i spent - and had a credit limit of - when i refinanced with another bank they not only took my - away without my permission they assesed me a charge of -... |
Citizens Financial Group, Inc. Mortgage settlement process and costs February 26, 2016 - I applied for a home loan, I was approved. When I was to close on the loan, the closers said unless the taxes on the home were paid, we would n't be able to get the loan. They presented a settlement statement sheet, that states moneys were deducted from the loan amount, to pay taxes for - parcel - - $160.00 and - $1700.00, as well as parcel - delinquent taxes for $2400.00 which is for -/-/-, also parcel - -/-/- - $4.00 and parcel - - $44.00 and parcel - Delinquent $76.00. They also state that they charged the borrower $1500.00 to do it. I t... |
Citizens Financial Group, Inc. Mortgage settlement process and costs December 11, 2015 - My issues with Citizens Bank are numerous. ( 1 ) The bank failed to close on a timely basis despite having 29 days of lead time and confirming both orally and in writing that they would be able to meet the closing deadline. ( 2 ) The bank refused to pay the costs incurred for failing to meet the closing deadline. ( 3 ) The bank failed to live up to its offer to reduce the interest rate by 1/8 % if I opened a - Checking account. ... |
Citizens Financial Group, Inc. Mortgage settlement process and costs October 23, 2015 - I was divorced in -/-/-. During the divorce, in -/-/-, I signed a Quit Claim deed to allow my ex-spouse to re-finance the property into her name only. Citizens Bank, aka CCO Mortgage, took her application, but instead of re-financing, they changed the terms of the original loan. Changing things such as the interest rate, length of the loan, and payment schedule. I was informed by my ex that the loan had been re-financed and took her at her word. However, in -/-/-, she fell behind on the mortgage, and the mortgage hit my credit report. I contacted CCO Mortgage, who informed me ... |
Citizens Financial Group, Inc. Mortgage settlement process and costs October 22, 2015 - This complaint is related to the origination, processing and closing of a 30-year fixed rate conventional loan through RBS Citizens Bank, N.A. Buyers were subjected to numerous inaccurate, incomplete and misleading statements and documents provided by Loan Officer - - ( - # - ; phone - ; email -- ). Additionally, the processing of buyers loan was not started until the day of closing, due to the fact that Processor - - ( phone - ; email -- ) had not processed any components of the loan while the loan was assigned to her. General areas of concern are b... |
Citizens Financial Group, Inc. Mortgage settlement process and costs October 17, 2015 - Citizens - Home Loans is not in compliance with the Fair Credit Reporting Act. I have enclose - attachments with - outlining CCO Mortagage ( original creditor ) agreeing to, " waive any possible recourse as to any deficiency on loan '' if I agreed to pay a - time settlement offer of $6800.00. ( copy of check enclosed ) The other attachment is from my credit report. Citizens is reporting a - balance and a collection/charge-off. - indicate a recourse as to a deficiency on loan. This is a violation of the agreement enclosed ; Citizens is required by law and agreement to remove... |