Review and analysis of over 1 complaints against Service 1st Mortgage, Inc.
Service 1st Mortgage, Inc. consumers have reported over 1 official complaints related to Settlement process and costs. Out of the 1 consumer complaints against Service 1st Mortgage, Inc., 0% were disputed by the consumer (i.e. the consumer was not happy with how Service 1st Mortgage, Inc. responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Service 1st Mortgage, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Service 1st Mortgage, Inc. Mortgage settlement process and costs March 10, 2016 - I was contacted by a company called Service 1st Mortgage that offered to lower my monthly payments by refinancing and also promised an escrow refund and 2 months off of payments. The process was supposed to take 2 months, but 5 months later we were still working. The day of the closing, I noticed that the paperwork said that my first payment would be due in a month, instead of in 2 months like I was told. My rep, a man named - -, explained that this is because I would get a refund on a month of mortgage payment, so I went ahead and signed. I never received said refund, and when I contact... |