Review and analysis of over 2 complaints against Envoy Mortgage Ltd.
Envoy Mortgage Ltd. consumers have reported over 2 official complaints related to Settlement process and costs. Out of the 2 consumer complaints against Envoy Mortgage Ltd., 50% were disputed by the consumer (i.e. the consumer was not happy with how Envoy Mortgage Ltd. responded to their complaint) and 100% were processed in a timely manner. 50% of consumer complaints against Envoy Mortgage Ltd. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Envoy Mortgage Ltd. Mortgage settlement process and costs August 10, 2015 - Envoy Mortgage had delays in processing our mortgage which caused a delay in closing resulting in additional moving expenses and severe inconvenience. Envoy mortgage had our loan since - of 2014. When we stressed to - - on NUMEROUS occasions ( verbal, email and text ) that we wanted this closing to go smoothly. - - assured us that everything would be on schedule. We would check in with him often to make sure things were on track and he always assured us all was good. We were scheduled to close on our house - - at -. On - - which was a Saturday we received an email... |